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May 1, 2020 @ 6:00 pm


Crisis solutions for crisis situations. A telemedicine project was developed by a Moldovan couple who participated in the largest hackathon, #EUvsVirus, organized by the European Innovation Council. The event brought together over 20,000 participants from European Community countries and aimed to identify future solutions to help Europe recover from the COVID-19 pandemic. The Tele.MedicalTourism.Review project was among the 2,150 initiatives that signed up for the hackathon. The digital solution is a platform that allows patients who do not have access to complex or integrative medical services to find treatments and reach medical institutions. Moreover, the application helps patients to identify the quality of the clinic or hospital available to support them through various registrations, qualifications, accreditations, and reviews from other patients.

The startup Tele.MedicalTourism.Review was created by Nicoleta and Sergiu Nagailic, two young people with vision and a lot of experience in the IT field.


Sergiu Nagailic, creator of the Tele.MedicalTourism.Review application stated “I received an invitation email to participate in the #EUvsVirus hackathon from a European organization, after previously taking part in an acceleration project. We were glad to have the opportunity to talk to medical experts, who will help us test our concept, as indeed happened. For 2 days we talked to over 20 mentors and received feedback at each stage. For example, many medical tourism experts have told us that our project is unique because it provides cross-border telemedicine services, which is in high demand now, because in many countries, medical services do not exist at the national level only.”

In the context of the COVID-19 pandemic, the online platform was completed with a set of communication functionalities that, in the long run, will help both patients and medical service providers. Thus, among the new options that emerged after participating in the European competition are:

An appointment setting system which allows patients to set the time for an online call to a doctor or even an actual appointment at one of the platform’s member clinics;

A live chat which allows patients to talk directly to hospitals and medical institutions to manage requests more easily;

Telemedicine – a video / audio server and a customized interface for each session.

Nicoleta Nagailic, creator of the Tele.MedicalTourism.Review app stated “Creating a telemedicine project has long been our goal and was planned to be a charity project, namely to help people have access to specialized quality services. Since the beginning of the pandemic, the number of people with serious health problems who cannot reach a doctor has increased considerably, and we received more and more messages on our page. Therefore, we acted because we believe that access to medicine, through its online component, must be accessible not only at the national level and not be limited to a minimum number of hospitals. We want our patients to be able to talk to a doctor online, chat, audio or video, and this is possible to implement not only in developed countries, especially because there are many hospitals that provide free consultations, and we can ensure that connection. Now we are at the stage of identifying development partners for the full implementation of our solution.” 

The innovative cross-border telemedicine solution Tele.MedicalTourism.Review is also encouraged to develop by the Tekwill project which contributes to creating opportunities for entrepreneurship development in Moldova, including by facilitating access to resources and creating the necessary connections.


About the Tekwill Project

The Tekwill project is implemented by the National Association of ICT Companies with the financial support of the United States Agency for International Development (USAID) and Sweden. Tekwill was created in 2017 as a Center of Excellence of the ICT sector in Moldova, with the main purpose of aligning the field with current market requirements. Aiming to contribute to increasing the competitiveness of the IT industry and other strategic sectors of the economy, the center has expanded its fields of activity, becoming in 2019 a complex nationwide project. The basic objective of the Tekwill project, as a platform dedicated to the progress of the IT sector, is to ensure a major impact on the economic development of the country by improving the entrepreneurial and educational capacities of society, but also by increasing the research and development potential of education, in line with the IT market demands.


May 1, 2020
6:00 pm


Studentilor 9/11
Chisinau, Chișinău 2048 Moldova, Republic of
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